Privacy notice · draft for review
Your privacy
at Voiroum.
How information is used across Lounges, Discussions, messages and Premium.
Who operates Voiroum
Voiroum is operated by Tauer GmbH.
Limmattalstrasse 63
8049 Zürich
Switzerland
Planned support and privacy contact: support@voiroum.com. This mailbox has not yet been set up and verified for receiving requests. See More information for the current contact status.
Information used to provide Voiroum
Voiroum uses your verified email, profile details, photos and selected privacy preferences to operate your account. Lounges, Discussions, follows and messages require participation and delivery records. Premium requires store purchase identifiers and verified subscription status. Reports, support requests and security events are handled for service operation and safety.
Profiles, visibility and shared chat
Your profile, photos and participation can be visible to other eligible users according to the feature and your settings. Premium includes viewer and audience-visibility features. Some Premium gallery access can include private profiles; a private-profile setting is not a guarantee that every photo is hidden from every Premium account. Blocking and moderation restrictions still apply.
A Discussion's shared chat is visible to people permitted to use that Discussion. It is separate from private messages. Premium audience concealment does not hide an account from authorized safety systems.
Private messages and recovery
Private message history is encrypted on the phone. When account recovery is enabled, encrypted snapshots and recovery material are also stored by the service. Recovery keys are protected by a separate server key. An operator with the required server key and database access could recover those backups; this is not a promise that only the participants can ever decrypt them. Ordinary administrator tools do not provide a private-message browser.
Live audio, recordings and safety review
Microphone use requires your deliberate action and device permission. Where Discussion recording is enabled, its status is displayed and choosing to speak records your acknowledgment. Access to published replays depends on the relevant Lounge, participation and privacy permissions.
The current safety implementation allows authorized platform administrators to listen to eligible active public Discussions without appearing in the participant list. These sessions are restricted and audited. This access does not apply to standalone private or social Discussions. This practice needs to be confirmed and disclosed in the final policy before launch.
Photo screening
The current implementation sends normalized profile images to OpenAI for automated safety screening. It does not send the uploader's name or email with that image request, and private-message attachments are outside this screening flow. Rejected images can be removed and retained temporarily as restricted review evidence. Automated screening can make mistakes and does not itself prove wrongdoing. Production processing arrangements, locations and transfer safeguards remain to be confirmed.
How long information remains
| Information | Current implementation |
|---|---|
| Stories | Expire after 24 hours. |
| Profile and photo visitor history | Expires after 30 days. |
| Closed reports and support cases | Normally expire after 90 days; active restrictions or open cases can hold related records. |
| Profile and gallery photos | No automatic age-based deletion; removed through account/content actions. |
| Completed message-recovery snapshots | No age-based expiry; account erasure removes that account's server backup. |
| Rejected photo evidence | Normally expires after seven days. |
Final retention for infrastructure backups, operational logs, store records, recording exceptions and protected founding records remains under review. We do not yet claim a complete production retention schedule.
Account deletion and your choices
You can request account deletion through the app. A 30-day deactivation period precedes scheduled erasure. Signing in before the deadline cancels deletion. Delivered copies held by other people and speech in surviving shared recordings may remain. See the account-deletion draft for the current behavior and exceptions.
The final notice must provide a verified contact and process for access, correction, deletion and other applicable privacy requests. The planned contact is support@voiroum.com; mailbox setup and the request process are not yet complete.
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